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Help · Remote takeover

Remote support with TeamViewer

If you're still stuck after going through our tutorials, we can help you out remotely with TeamViewer — by prior arrangement, securely, and entirely under your control.

What is it?

TeamViewer, in a nutshell

TeamViewer is software that lets us reach your machine remotely in a secure way, with you present and in control. Our technicians can troubleshoot without you having to send anything sensitive.

TeamViewer runs on Windows, macOS and Android. The consumer version is free on every platform.

How to

How to use TeamViewer

  1. 1

    Visit the website

    Open teamviewer.com.

  2. 2

    Download QuickSupport

    Download TeamViewer QuickSupport for your system and run it.

  3. 3

    Send us the ID

    Send us the ID and the password the app shows. We connect, you stay in control.

TeamViewer QuickSupport window with ID and password
The ID and password to send us.