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Cancel your subscription

All monVPN subscriptions renew automatically. You can cancel at any time — and get a refund under certain conditions.

How to cancel

3 options

Option 1

By email

Write to us from the address linked to your account: contact@monvpn.com.

Option 2

By ticket

Open a ticket from your customer area. Handled within 24 working hours.

Option 3

Customer area

Services > click the active VPN service > Cancellation request.

Refund

7-day guarantee

7 days

from the date of your first order.

< 1 GB

of bandwidth used on the VPN.

If you're not satisfied, you can request a full refund of your subscription provided both conditions above are met.